Good food in a casual environment. The burgers were good. The plain fries were also good. The loaded fries were definitely a pass, the cheese was a cheese sauce vs melted cheese. It is an okay place to visit if you order the right menu items.

In town from Oklahoma looked for a good burger spot lucky came across The Burger Factory. Amazing burgers & Amazing service !100% recommend!

Came here for the first time and was met with a super kind owner, great menu, and delicious fresh burgers! Ordered the classic and a double smash burger, both were super juicy and flavorful. Also love the buns here as well as their sauce bar. Will be coming again soon

The Burger Factory is the BEST burger joint in Alpharetta. The restaurant is located in the Medlock Crossing Shopping Plaza and offers interior and exterior (dog friendly) seating. This is not a chain burger joint, which makes it truly one of a kind. The co-workers are all very friendly and truly make an effort to get to know their regulars. Of the many times I've been here, it's rare that my husband and I are ever lone customers - it's always busy with smiling clientele. On this particular visit I ordered two burgers and two sides, one for myself and one for my husband. His go-to meal is the Classic, while mine is the Mushroom Swiss (add Jalapeño). Today I opted for a lettuce wrap and it was still so flavorful and just as good as if it would have had the Potato Bun. All of the side options are great, and the price paid for the quality of food is nothing short of amazing!

Great place for a hamburger. Fresh ingredients and super friendly service. Would recommend.

First time visit to TBF was great! I had passed by this place many times and was always curious, but I had never stopped. I tried one of their specialty burgers and it was fantastic. I got the onion rings as a side. The Rings were great as well and cooked just right. I prefer TBH over Craft Burger by Shane. I thought the prices were more affordable at TBH and better quality. The only con is the size of the place. It isn't a huge place, and could easily get packed. There's also a small bar/counter to sit at. I'd definitely go back.

This place is located in the same plaza as the regal movie theater. If you're facing the movie theater, it is on the right side. There are about 6 tables that seat 4 each, and one 6 person table. There is also bar counter seating for about 6 people. When you enter, you walk straight in to the ordering counter. There are menus on the counter in both Spanish and English. Obviously this is a burger place and they have classic options as well as some with a Venezuelan twist. On my first visit, I had the Patacon with no ham, which came out to a little over $16. For just a sandwich, it felt pricey, but to be fair, I ordered one of if not the most expensive sandwiches on the menu. Also, when it came out, I realized that instead of a regular buger shape, it's oblong-shaped and a pretty decent amount of food. The man who took my order was pleasant. I came on a Tuesday, right when they opened, so no one was there. My order took about 8 minutes to make and serve. I didn't know that my sandwich would come with so much sauce, which is the only drawback. It was warm and flavorful when I took my first bite. I would ask for the sauce on the side next time, more specifically the ketchup. Also, there is a self-serve sauce bar next to the beverage station, so you can get whatever amount of whatever sauce you want. Two things: I wish my sandwich had more cabbage, and I wish the hot sauce was more flavorful. When it got to be about 11:20, three different groups came in so the lunch shift started picking up. I came back a second and third time to try their classic burger. From Tuesday through Friday, they have an all day special where you can get their classic burger, a drink, and side of fries for $11.99. Both times, my burger was consistently prepared-- solid flavor and not too salty with all items mentioned on the menu. Every time I have been here, I have interacted with the same two people: a kind man that has taken my order each time, and a polite and friendly lady that has brought my food to me. I am guessing they are the owners. Most important of all, the place seems very clean. The tables, seats, bathrooms, have never been sticky or dirty. A solid, enjoyable experience and I would return and recommend to others.

I came here on hump day to try it out. I must say it is bare bones small establishment but a very good burger and I overheard a customer raving about the grilled chicken. Now the fries were meh so maybe next time I will go with the onion rings or sweet potato fries. If a family goes to the movie theater close by I would suggest dinner here to by pass the high concession prices. Service was great as the cook brings your food to you. Ambiance is low key casual with midday lunch crowd. They have a yummy cilantro garlic sauce that compliments well with the fries. Gun fact: Some mlb ball parks have garlic fries with this combo! In short if you love burgers next time try them out over your typical chains. Maybe not Vortex taste quality but very good just the same.

Fast, friendly service and great burgers. We went on a whim after some shopping and will definitely be back. M-Th they have a Two Burger Combo special for $20. Two 1/3lb Burgers, two fries, two drinks. Only $5 more than the same thing at McDs for their 1/4lb combo. Burgers were excellent. I ordered jalapeno on mine and it was almost like a Chile Toreado on the burger. Jalapeno was sliced longways and grilled. DELICIOUS! The fries were good, pretty average for a burger joint. But the standout is their sauce! Who needs ketchip when they have an incredible garlic/cilantro sauce as well as a hotter sauce. The garlic sauce was awesome with the fries. Unlike many places these days, no credit card surcharge magically appears on your receipt either! We will definitely be back!

This quaint restaurant was phenomenal in service and food. We ordered the Chicken Sandwich and the Factory Burger and dived right in before capturing the beautiful plated presentation. 10/10 absolutely recommend!